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Help docs

Guides for setting up and running Pitch N Hire.

Set-up guides, recruiter workflows, AI ranking and evidence, admin and security, and integration walk-throughs. Nothing here sits behind a login.

30 topics across six areas Β· ask a human instead

01 Browse by area

Six areas, and the page that covers each topic

Jump to an area below. In-product how-to articles, release notes and the API reference live in the product documentation.

Developers and API

The REST API, webhooks and the sandbox. These live in the product documentation rather than on this site β€” the link below goes straight there.

Authentication, API keys and the sandbox environmentCandidate, application and requisition endpointsWebhook events, signing and retry behaviourRate limits, pagination and idempotencyBuilding a custom careers site on the API

Read the developer documentation

02 Getting going, and getting help

First week checklist

Do these eight things and the product is genuinely running, not just installed.

01 Invite your recruiters and set their permissions 02 Connect calendars and the mailbox you hire from 03 Import the candidate database you already have 04 Build scorecards for your three commonest roles 05 Connect one job board and post a live role 06 Add hiring managers and send them the review link 07 Turn on chat nudges for pipelines that stall 08 Set retention and check the audit log reads correctly

When the docs are not enough

Support is staffed by people who use the product every day, so you can describe the problem rather than translate it into a ticket category first.

Where to ask Contact form or in-app chat
First reply Within one business day
Include Workspace, the role and a link
Security questions Answered on the security page

Would rather be shown than read?

A demo runs on your own requisition and your own applicants, and you keep the configuration afterwards whether or not you buy.

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