Bench
The bid goes out on stale availability
You bid people who rolled off last week, or who never rolled off at all.
The bench lives in a spreadsheet that is accurate on the day it is updated. Availability, notice period, current allocation and skill evidence sit on one record instead, so the person you propose is the person who can actually start.
Skill-evidence search Find the Kafka person by what they shipped, not by a keyword in a CV.
Availability that is current Roll-off dates, notice periods and allocation percentage on the record.
Internal mobility first The bench and past applicants are searched before anyone posts a job.
Redeployment history Who was proposed where, and why the client said no.
Submissions
Submissions are hand-built and inconsistent
Four consultants reformat the same CV four different ways.
Client-ready packs are generated from the record: masked profile, skill evidence, interview transcript, rate and availability, in the client's preferred format. The same brief produces the same quality of pack whoever builds it.
Generated, then reviewed A human approves; the AI never sends anything on its own.
Masked where required Anonymised profiles for clients who mandate blind submission.
Evidence attached Assessment output and interview transcript travel with the profile.
Hours, not days Median nine hours from brief to first submission on live accounts.
Margin
Margin leaks after the SOW is signed
The rate was agreed in email and nobody checked it against the card.
Approved rate cards per client, per skill and per level are enforced at submission. Every deployed head carries bill rate, pay rate and effective margin, so you find out about a thin engagement while you can still fix it.
Rate cards enforced Out-of-band rates need an approval, not a conversation.
Margin per head, live By client, by practice, by subcontractor — not at quarter close.
Thin-margin alerts Flag engagements below your floor while they can still be renegotiated.
Timesheet to invoice Approved hours flow into invoicing without a rekey.
Partners
Subcontractors are ungoverned
Nine partner firms, no idea which three are worth the margin split.
Subcontractors submit into the same workflow as your own recruiters, with live scorecards and duplicate detection across partners. The next brief goes to whoever actually delivers at rate.
Live partner scorecards Fill rate, submission quality, time to submit, effective margin.
Duplicate detection Across partners and your own bench, before a fee dispute.
Compliance on file MSAs, insurance and right-to-work with expiry alerts.
Bench-sharing, controlled Partners see only the briefs you release to them.
Governance
Client audits ask questions nobody can answer
Enterprise clients audit your hiring, not just your delivery.
Every screening decision carries evidence and a named human. Background-check status, right-to-work and clearance expiry sit on the record, exportable in one pack when the client's vendor-management team asks.
Check status on record Background, right-to-work and clearance with expiry alerts.
One-click audit pack Evidence per decision, per deployed head, per engagement.
Residency choice India, US, EU or UAE, whichever the client contract requires.
Access by engagement Consultants see the accounts they work, not the whole database.
