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IT staffing agency Β· 14 recruiters

They were losing roles on speed, not on quality.

A fourteen-recruiter IT staffing firm was consistently second to submit. Nothing was wrong with their candidates β€” the first credible shortlist simply arrived a day after someone else's, and in contract staffing that is the whole game.

Sector IT and engineering contract staffing Team 14 recruiters, 3 delivery leads Locations Noida and Pune Live in 9 days, mid-quarter
Free forever for 1 user No credit card required
One platform ATS, HRMS, interviews and sourcing
Human-in-the-loop AI Every score shows its evidence
Built in Noida, India Serving hiring teams worldwide
GDPR Β· SOC 2 Β· ISO 27001 Compliant with these frameworks
01 The problem

Second to submit, every time.

Requisitions arrived by email and sat unassigned until someone noticed them; nobody could say who owned a role.
Recruiters re-searched job boards for candidates already in their own database, so the firm paid twice for the same people.
Submission packs were built by hand in Word, then emailed β€” with no way to know whether the client had opened them.
Margin was reconstructed at month end in a spreadsheet, so loss-making accounts were only visible a quarter late.
02 What we changed

One workflow from intake to submission pack.

An intake form that creates the role, the scorecard and the named owner in one step, with a four-hour first-submission target on the board.
Own-database search runs before any job-board spend: past submissions, silver medallists and lapsed placements ranked against the new brief.
Branded submission packs generated in one click with screening evidence attached, tracked to open and to client feedback.
Pay rate, bill rate, statutory cost and recruiter commission held on the placement, so gross margin is a live field per client and per recruiter.
03 How it rolled out

Live in nine days, mid-quarter.

Migration, configuration and training are included. Nothing here was billed as professional services.

01 Export and mapping Candidates, clients, job orders, notes and attachments exported from their previous ATS; field mapping approved before anything was written. Day 1
02 Dry run and duplicate merge Imported to staging, 4,100 duplicate candidate records merged, discrepancy report signed off by their delivery leads. Day 2–4
03 Configuration and training Three scorecard templates for their commonest role families, client portals branded per account, one 30-minute recruiter session. Day 5–7
04 Parallel run and cutover Both systems live for two days, then SSO enabled and the old licences cancelled at renewal. Day 8–9
04

In their words

We used to lose roles on speed, not on quality. Now the first submission goes out in under four hours and our clients notice which agency called back first.

Director, IT staffing firm Β· 14 recruiters across Noida and Pune

What they use

ATSVendor managementClient portalsInterview intelligenceContract billing and timesheets

What they dropped

Legacy ATSSeparate scheduling toolManual submission templatesMonth-end margin spreadsheet
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