Hiring Process

How do I prioritise when I have too many open roles?

Rank requisitions by business impact and search difficulty, match the top of that list to real recruiter capacity, and formally pause the rest. Working a few roles properly beats working all of them badly. Publish the tiers, say which searches are on hold and why, and review the list weekly with the leaders who own the headcount.

How do you decide which roles come first?

Score every open requisition on two axes and stop arguing about the rest. Impact: what breaks, stalls or costs money if this seat stays empty another quarter. Difficulty: how scarce the skill is, how narrow the band is, and how long comparable searches have taken you before. High impact and high difficulty starts immediately because it needs the longest runway. High impact and low difficulty is a quick win you should not let drift. Low impact waits, however loudly it was requested. Do the scoring once with the leadership team in the room, then record the outcome somewhere everyone can see rather than leaving it in a recruiter's head. Rescore when the business plan changes, not when someone complains about their position on the list.

How much capacity does a recruiter actually have?

Less than the requisition list assumes, and the honest number is one you measure locally. Senior searches that depend on direct outreach consume several times the hours of a well-defined role with steady inbound flow. Instead of importing a headline ratio from another company, look back at your own last two quarters: how many roles each recruiter closed, at what seniority, and what else they were carrying. Use that as the planning number and revisit it each quarter. Then allocate deliberately. Assigning twenty requisitions to one recruiter does not create twenty searches, it creates twenty neglected ones and the complaints that follow, and no amount of [recruitment automation](/recruitment-automation) changes that arithmetic.

What does pausing a role properly look like?

It is an announcement, not a silence. Tell the hiring manager the role is on hold, say what would restart it, and give a review date. Take down the posting, close out candidates in progress with a real message rather than leaving them waiting, and move the strong ones into a talent pool with a note about timing. Update the status in your [hiring software](/hiring-software) so reporting reflects reality. The failure mode is the zombie requisition that stays technically open, receives no work, collects applicants nobody reads, and inflates every metric you publish. A paused search handled cleanly is recoverable. A neglected one costs you both the candidates and the manager's confidence.

How do you keep priorities from being overridden every week?

Make changes visible and costly. Run a short weekly review with the headcount owners where the tiered list is the agenda. Anything moving up must displace something specific, and the person asking for the change names what it displaces. That one rule ends most reprioritisation, because the cost of a swap stops being invisible. Keep the list to a single page showing days open and current stage per role, and flag which searches are constrained by pay band rather than by effort. Once leadership can see the whole queue, escalation by volume or seniority loses its power and your [recruiting metrics](/recruitment-metrics) start describing a plan instead of a scramble. Send the updated list after each review so nobody has to ask where their role now stands.

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FAQ

Frequently asked questions

Should the loudest hiring manager get priority? +
No, and the tiered list exists mainly so you can answer that without a personal argument. Urgency expressed in a message is not evidence of business impact. Ask what stops if the role stays open another quarter and get the answer in writing. Managers who can name a concrete consequence usually deserve the priority they are asking for.
Is it better to use an agency than to deprioritise a role? +
Often yes, for roles that matter but sit outside your capacity or your reach. Buying bandwidth for one search costs less than letting three drift. Brief the agency properly though, because a badly briefed search consumes your time in shortlist review and delivers little, which is the worst of both available options.
How do you know capacity is the real constraint? +
Look at where searches stall. If roles across different teams and seniorities all sit at the same stage with no recruiter activity for days, that is capacity. If they stall at different stages for different reasons, the problem is process or specification, and hiring another recruiter will not fix it. Diagnose before you ask for headcount.
How do you communicate a paused role to candidates? +
Directly and quickly. Tell them the role is on hold, say honestly whether you expect it back, and ask whether they are open to contact if it returns. Most people respond well to being told the truth early. What damages your reputation is leaving them inside a pipeline that has quietly stopped moving without anyone saying so.
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