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Core HR

Org charts in Pitch N Hire HRMS

The org chart in Pitch N Hire HRMS is generated from the reporting manager field on each employee record, so it reflects the structure the system already uses to route approvals. Change a reporting line and the chart redraws. Views cover matrix and dotted-line relationships, headcount by department and location, open roles, and the structure as it stood on a past date.

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What org chart includes

Chart drawn from the reporting manager field, with no separate diagram to maintain
Redraws as soon as a reporting line changes on the employee record
Dotted-line and matrix relationships held alongside the primary reporting line
Headcount rolled up by department, location, employment type and grade
Open roles placed in the position they will fill, so gaps show in the structure
Search and jump to any person, then expand or collapse the branch around them
Point-in-time view of how the structure looked on a chosen date
Export of a branch or the full chart for planning documents and board packs

How is the org chart built from employee data?

The chart is a view of data you already maintain. Each employee record carries a reporting manager, and those pointers together form the hierarchy, so there is no second structure to draw or keep in step. Adding a person with a manager places them under that manager straight away. Departments, locations and grades on the same records give the chart its grouping, so you can colour or filter by any of them. Because the source is the record rather than a diagram, the chart cannot quietly disagree with the system that routes approvals or builds team reports; when the chart looks wrong, the record is wrong, and fixing the record fixes both at once. Teams comparing tools for this usually start with our org chart software guide; this page describes the module inside the HRMS.

What happens to the chart when a reporting line changes?

Changing the reporting manager on an employee record moves that person and everyone beneath them in a single action, so a team transfer does not need each individual reassigned. Changes carry an effective date, which means a restructure can be entered ahead of time and take effect on the day it is meant to. The chart keeps the previous arrangement in history rather than discarding it, so you can still look at how the structure stood before the move. Because approval routing reads the same field, somebody who changes manager starts sending leave and regularisation requests to the new manager automatically from the effective date — a common failure point where the chart and the approval matrix are maintained separately. Both managers are notified that the move has happened.

Can the org chart show matrix and dotted-line reporting?

Yes. The primary reporting line is the one that drives approvals and team views, and it stays single so there is never ambiguity about who signs off. Alongside it, further relationships can be recorded — a functional lead, a project owner, a regional counterpart — and displayed as dotted connections. This matters where somebody sits in a country structure but works to a global function: the solid line describes accountability for leave, attendance and reviews, while the dotted line describes who they work with day to day. Filters let you look at either view on its own, so a functional head can see everybody in their discipline across departments without the primary hierarchy being redefined around them. Dotted relationships are displayed and reportable, but they never divert an approval.

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How do you view headcount by department in the chart?

Every node rolls up the people beneath it, so a department head shows their direct reports and the total in their branch. Grouping switches to department, location, employment type or grade, which turns the same chart into a headcount view: how many people sit in each function, how permanent and contract staff split across sites, where a single manager carries an unusually wide span. Counts update as records change, so a figure in a board pack matches the system on the day it was taken. For movement over time — joiners against leavers, span-of-control shifts, growth by function — those numbers feed HR analytics rather than being retyped into a spreadsheet from a chart export somebody took last quarter and never refreshed.

Where do open roles and vacancies appear on the chart?

An open role can be placed in the structure it belongs to, under the manager who will own it, so a vacancy is visible where the work sits rather than only inside a recruitment report. Filled and open positions render differently, which makes gaps in a team readable during planning. Where the role is being recruited through the applicant tracking system, the position on the chart and the requisition describe the same job, so a hiring conversation and an organisation conversation do not drift apart. When the hire is made and the employee record is created under that manager, the person replaces the open position. Roles that are planned but not yet approved can be held separately from live vacancies, so a wish list never inflates the structure.

Who can see the company org chart?

The chart is usually one of the few company-wide views, because knowing who does what and who to ask is useful to everyone. Access is still governed by role: the shape of the organisation, names, designations and departments are typically visible to all employees, while anything sensitive on the underlying record — compensation, personal contact details, documents — stays restricted exactly as it is on the profile. Clicking a person opens what the viewer is allowed to see, not a fuller card. Some organisations narrow the chart during a restructure, showing a branch only to the managers involved until the change is announced. Because permissions are inherited from the record rather than configured separately for the chart, the two cannot fall out of alignment over time.

How do you use the org chart to plan a restructure?

Planning starts from the current structure rather than a blank canvas. You take a branch, model the moves under consideration, and see the resulting spans, headcount and reporting depth before anything is applied. Effective dating means the agreed version is entered once and released on the day it takes effect, instead of somebody editing records manually on the morning it starts. Comparing the point-in-time view before and after gives a record of what changed and when, which is what most internal reviews ask for afterwards. Where roles are disappearing rather than moving, exit dates recorded through offboarding remove those people from the live chart on their last working day, so nobody has to remember to prune a diagram after the fact.

How does the reporting structure drive approvals elsewhere?

The same reporting field the chart draws from decides where requests go. Leave applications, attendance regularisations, timesheet submissions, profile change requests and review sign-offs all route to the manager on the record, and climb the branch when they are not actioned. This is why maintaining the structure is not a cosmetic exercise: an out-of-date reporting line sends requests to somebody who no longer manages the person, and the request stalls quietly rather than failing loudly. Multi-level chains follow the branch upward, so an approval needing a second level finds it without a separate matrix being kept. Routes that must depart from the hierarchy — a finance sign-off, a legal review — are configured in HR workflows on top of it.

Org chart views and the question each one answers

Org chart views and the question each one answers
View What it shows Typical use
Reporting hierarchyPrimary manager lines from the top downOrientation for joiners, everyday who-do-I-ask questions
Matrix viewDotted-line and functional relationshipsCross-functional, project and regional working
Headcount rollupPeople counted per branch, department or locationBudget conversations and board reporting
Span of controlDirect reports per manager across the structureFinding overloaded or unusually thin management layers
Vacancy viewOpen positions placed where they will sitHiring plans and structural gaps
Point-in-timeThe structure as it stood on a chosen dateRestructure review and historical comparison

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FAQ

Org chart — FAQs

Do we have to draw the org chart ourselves? +
No. It is generated from the reporting manager field on each employee record, so it exists as soon as those fields are populated. There is no diagram file to update, and no risk of the chart and the approval routing describing two different structures.
Can the chart show more than one reporting line per person? +
The primary line stays single because approvals depend on it. Further relationships — functional leads, project owners, regional counterparts — are recorded alongside it, shown as dotted connections, and can be filtered on their own without changing where requests route.
How far back can we see the structure? +
Reporting changes are kept as history with their effective dates, so you can view the organisation as it stood on a chosen date and compare it with today. That is usually what a restructure review or an internal audit asks for.
Does everyone in the company see the org chart? +
Typically yes for names, designations, departments and reporting lines, because that is what makes it useful. Sensitive record data stays restricted, so opening a person shows only what the viewer is already permitted to see on their profile.
Can we show open roles on the chart? +
Yes. Open positions are placed under the manager who will own them and render differently from filled ones, so a team gap is visible in the structure. When the hire joins under that manager, the person replaces the open position automatically.
What happens to the chart when someone resigns? +
The exit date on the record removes the person from the live chart on their last working day, and their reports move to whoever is recorded as taking over. The previous structure stays in history rather than disappearing along with them.
Can we export the chart? +
A branch or the whole structure can be exported for planning documents and board packs. Because it is generated from live records, an export is a snapshot of a moment rather than a document that then has to be maintained separately from the system.
Does the chart handle organisations with several legal entities? +
Yes. Entity, location and department sit on the employee record, so the chart can be filtered to one entity or viewed across all of them. Reporting lines are allowed to cross entities where your structure genuinely works that way.
How do dotted lines affect approvals? +
They do not. Leave, attendance and review approvals follow the primary reporting line only, which keeps accountability unambiguous. Where a functional approver genuinely has to sign off, that is configured as a workflow rule instead of by adding a second reporting line.
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