Hiring Guide

How to Hire a Technical Writer

Hiring a technical writer starts with the reader. Decide whether the audience is developers or end users, request writing samples in that exact genre, then run a short documentation exercise from a real specification. The most reliable signal is the quality of the questions they ask engineers, not the polish of their prose.

Where do you find technical writers who understand developers?

Look adjacent to engineering rather than to marketing. Support engineers, testers and solutions consultants who write well already understand the product and the reader, and they often welcome the move. Open-source contributors are unusually easy to assess, because documentation pull requests are public and show exactly how someone structures information and responds to review. Communities built around documentation practice attract career writers who care about information architecture and docs-as-code workflows. Contract writers hired for one release frequently convert to permanent roles once value is obvious. Technical communication programs at universities supply juniors who need domain training but arrive with solid structure. Direct outreach through [candidate sourcing tools](/candidate-sourcing-software) reaches practitioners who are not actively applying anywhere.

What should the job advertisement specify?

Name the audience and the genres. Writing an API reference is a different craft from writing an onboarding tutorial, release notes, in-product help or an administrator guide, and few writers are equally strong across all of them. State the toolchain explicitly, because a docs-as-code environment using version control and static site generators demands different comfort than a traditional help authoring tool. Say whether the writer owns information architecture or contributes pages to someone else's structure. Describe how much engineering access they get, since writers judge employers on whether engineers answer questions. Mention whether they will edit others' contributions. Adapt the responsibilities from the [technical writer job description](/job-descriptions/technical-writer) and be specific about the product domain.

How do you evaluate writing samples properly?

Read for the reader, not for elegance. Take a sample procedure and try to follow it as a newcomer: are prerequisites stated, is each step verifiable, is there any point where you must already know the answer to continue? That test exposes more than any stylistic judgment. Look for structural signals: consistent terminology, sensible headings, examples that actually run, and no unexplained jargon on first use. Ask which parts of a sample they wrote versus edited, and whether they built the page structure or inherited it. Then ask about deletion, since pruning outdated pages is a core part of maintaining documentation. Writers who have never removed anything usually leave sprawling sites nobody can search.

What does an effective interview process look like?

Test information extraction, because that is the daily bottleneck. Give a real but sanitized specification or endpoint definition and thirty minutes with an engineer who is deliberately terse, then ask for a short documented output. Score the questions as heavily as the writing. Add an editing exercise: hand over a confusing paragraph written by an engineer and ask for a rewrite plus an explanation of what was wrong with it. Include an information architecture task, such as restructuring a messy help section, if the role owns structure. Finish with the engineering team, since writers who cannot build rapport there end up guessing. Use the [technical writer interview questions](/interview-questions/technical-writer) to keep evaluation consistent.

What is the market like and how do you attract good writers?

Experienced developer-documentation writers are genuinely scarce, so expect a slower search than for general content roles and be prepared to consider adjacent backgrounds. What attracts them is unglamorous but consistent: being included before a feature ships rather than after, having engineers who respond to questions, owning the toolchain, and working somewhere documentation is treated as part of the product. Say those things concretely in the process. Show the current documentation honestly, including the bad parts, because writers want to know what they are inheriting. Remote work is widely expected in this discipline. Keeping the process short and communicative matters; a shared [hiring platform](/hiring-software) helps when engineers are involved in the panel.

The hiring process for a Technical Writer

  1. 1
    Define audience and genres Decide whether the reader is a developer, an administrator or an end user, and list the document types you actually need produced.
  2. 2
    State the toolchain honestly Say whether documentation lives in version control alongside code or in a separate authoring system, since candidate comfort differs sharply.
  3. 3
    Request genre-matched samples Ask for writing in the same genre as the role, plus a note on what they wrote versus edited on each piece.
  4. 4
    Follow one procedure yourself Attempt a sampled set of instructions as a newcomer and note every point where prior knowledge is silently assumed.
  5. 5
    Run an extraction exercise Give thirty minutes with a terse engineer and a real specification, then score the questions asked as highly as the output produced.
  6. 6
    Include an editing test, then close Have them rewrite a confusing engineer-written paragraph and explain the changes, then close on early involvement and tooling ownership.

What to look for

  • Asks who the reader is and what task they are trying to complete before writing
  • Extracts accurate detail from busy engineers without needing a complete specification
  • Writes procedures a newcomer can follow without stopping to ask a colleague
  • Keeps terminology consistent and matches the product's actual interface language
  • Works comfortably in version control and takes review comments on their prose
  • Deletes and restructures stale pages instead of only adding new ones
  • Measures documentation quality using support tickets, search terms or feedback signals

Red flags to avoid

  • !Samples are all marketing copy or blog posts with no procedural writing
  • !Cannot read a specification or basic code when the role clearly requires it
  • !Transcribes engineer notes without restructuring them for the reader
  • !Has never removed or consolidated documentation, only added pages
  • !Refuses to work in version control when the team runs docs alongside code
  • !Publishes instructions without testing whether the steps actually work

Hiring a Technical Writer? See the ATS built for it

Recruiting terms explained

Related roles to hire

Choosing your recruiting stack

FAQ

Frequently asked questions

Does a technical writer need to know how to code? +
For developer documentation, they need to read code, run sample requests and understand what an API returns. Writing production software is not required. For end-user documentation, coding matters far less than task analysis and clarity. Match the depth to the audience instead of imposing a blanket technical bar on every applicant.
Should I hire a writer or ask engineers to document? +
Engineers produce accurate but reader-hostile documentation, mostly because they cannot unsee what they already know. A writer converts that knowledge into something usable and maintains it. The efficient model is engineers supplying accuracy and the writer owning structure, clarity and upkeep, rather than either group doing everything alone.
How do I test technical writing without giving away product secrets? +
Use a public API from any well-documented service, or sanitize one of your own endpoints. Ask for a short reference page plus one task-based guide. The exercise reveals structure, accuracy and question quality without exposing anything confidential, and it takes candidates well under two hours to complete.
What tools should a technical writer know? +
Comfort with markdown, version control and a static site generator covers most modern documentation teams. Structured authoring formats appear in regulated and hardware-heavy industries. Tools are learnable in weeks, so screen for information architecture skill and reader empathy first, then check that the candidate is willing to work in your environment.
How do I find writers who are not actively job hunting? +
Search open-source documentation contributions, conference talks and community forums, then approach people directly with a specific reason you liked their work. Boolean searches built with the [boolean search string generator](/tools/boolean-search-string-generator) help surface documentation-focused profiles that generic keyword searches usually bury underneath a pile of content-marketing results.
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