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Care Manager Job Description Template - Updated for 2024

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Care Manager job description

A care manager is an expert that takes care of their clients by managing their appointments and connecting them with the best healthcare solutions. They build customizable health plans for their clients.

If you want to build a career as a care manager, then this blog will help you. It shares the different roles and responsibilities that come under the role of a care manager. It also shares how to build the correct description for a care manager.

Are you empathized to take care of people and handle their needs? Do you wish to create personalized care plans and be a help to people? Then, a care manager job role can be perfect for you.

A care manager is an expert who provides healthcare by customizing special care plans according to the needs of the patient. They create contact between the patient and their care needs and supervise their conditions.

Care managers collaborate with the family of patients and monitor the recovery of their patients. They work directly to improve the quality of life and help the patient improve their health through their facilities. This blog will guide you through different aspects of a care manager job like:

  • Who is a care manager?
  • What are the different care manager roles and responsibilities?
  • What are the qualifications of a Care Manager?
  • How to write a job description for a care manager?

Who is a Care Manager?

A care manager is responsible for collaborating with different families and monitoring their healthcare needs. They take care of the patients by accessing their data and helping them get the appropriate healthcare they require.

The care manager job description also includes the role of assisting patients directly to improve their quality of life. They will take care of everything that you need from medicines to specialized care plans. They also track the success of your healthcare plan and build a strong relationship with the patients.

For good care managers, their main job is to make connections with their patients and understand their needs to do the needful. They help patients to open up about tough conversations in order to cure them successfully.

The care manager duties are also dependent on the type of job they are doing. Some of the different types of care manager jobs are:

  • Elderly care or nursing
  • Supporting households
  • Children’s home
  • Healthcare aid

If you want to pursue a career as a care manager, then these are the different care manager qualifications:

  1. Management of leadership qualifications
  2. Qualification in healthcare areas of specification like autism or dementia
  3. A clinical degree in nursing, psychology, or social work
  4. Training in care leadership and management

If you are looking for a care manager and are tired of handling different profiles, then Pitch N Hire is here to help you. You can track all your candidate requirements through Pitch N Hire’s customer-friendly ATS.

What are the Roles of a Care Manager?

A care manager job description is an important measure in deciding the roles of a care manager. It specifies the different requirements of a care manager according to the role the job demands. Listed below are some of the roles that come under a care manager:

1. Coordinating medical treatment and care

A care manager's roles and responsibilities are mainly based on spotting problems in a patient’s medical records or notes. They have to coordinate a treatment and care plan to make sure the disease doesn’t become big. They have to coordinate if their patients are adhering to the regular treatments and take a follow-up.

2. Building trust with patients

Care managers have to get knowledge about the patient's records and that is only possible if they have trust. So, the biggest job that comes under the care manager job description is to make sure they are building healthy relationships with their patients.

3. Administrative duties

The role of a care manager also includes maintaining track of all patients in a software or database. You can do this yourself or hire an agency like Pitch N Hire, to maintain records of your patients using health recruitment software to help you track them efficiently.

4. Building Internal Relationships

As a care manager, you also have to make sure to build relationships with your patients. This will help you manage calls and appointments with different clients and build a strong working relationship with them. You should be able to support them mentally, physically, and emotionally.

These were the different roles that a care manager must take care of while serving in the healthcare field. They should also be able to maintain a customer profile by satisfying their needs and listening to them.

What are the Responsibilities of a Care Manager?

A care manager job description covers different responsibilities to make sure their clients are happy with their services. Some of their responsibilities are

  1. Interacting with healthcare specialists to help their clients
  2. Ensuring that the patient’s requirements and treatment needs are met
  3. Suggesting alternative plans if their current plans are not fulfilling the client’s needs
  4. Creating a database with details of all clients
  5. Educating patients about their procedures, healthcare providers, and referrals
  6. Conducting regular follow-ups with patients to evaluate their process
  7. Promoting care and healthcare benefits among potential clients
  8. Identify the problems of patients and take appropriate actions for them
  9. Make follow-up calls and manage with other care managers
  10. Schedule regular meetings with caregivers

If you want to become a care manager then these are the major responsibilities that you will have to take care of. However, some of your care manager skills will also be based on the job you do.

For example, if you work as a care manager in a children’s home, then your responsibility will also be to prepare a list of their needs and cater to their educational requirements.

Explore effective recruitment strategies in healthcare to attract top talent and enhance organizational performance.

How to Write a Good Care Manager Job Description?

Given below is the correct procedure for writing the job description template for a care manager:

*ADD LOGO* (Add this in the upper left-side corner of the job description)

Job Title- Explain the title and job role that comes under the job description

For Example- Care Manager

Job Location- Add the Location of the job

For Example- Work From Home/ Add the city name

Company Name- Mention the name of your company or your own name

Example- XYZ Corp. Limited

Company Website- You can add the web address or phone number of the company.

Job Type- Mention if the job is freelancing, full-time, or part-time.

Job Summary- Explain the role that the job demands

For example- Looking for a care manager for our company’s new clients. They should be able to maintain records of all patients and establish care plans for them.

Job Responsibilities- Include the responsibilities that come under the care manager job description

For Example- The responsibilities of a care manager

  • Manage the interviews and doctor appointments for clients
  • Educate patients about the procedures
  • Suggest patient's best health services
  • Interact with healthcare specialists

Job Requirements- Add the requirements of the job, including educational and professional requirements.

For example-

  • At least 2 years of experience directly related to the job
  • Bachelor's in nursing, psychology or any other relevant fields
  • Excellent communication and time management skills.
  • Proficiency in Microsoft Office.
  • Excellent customer service and care leadership skills

Hiring Process:

Describe the recruitment workflow of your company. This will help the candidate with preparation.

For Example-

Candidates have to submit their resumes for selection. Selected candidates will have an online test followed by an online group discussion. The selected candidates will then pass through an in-person or online video interview with the manager.

The final candidates will be chosen on the basis of their performance in the test and finally, the interview round. They will receive an offer letter that will contain all the details regarding salary, benefits, start date, company policy, etc.

Employee Benefits and Salary- Mention the company benefits and the care manager salary per hour

Care manager salary will be according to hours devoted. They will receive benefits like insurance, retirement plans, weekends off, and performance-based incentives.

Care Manager Job Description Template.webp


If you like to take care of people and manage their healthcare needs, then a care manager job can be perfect for you. The care manager job description includes taking care of your client’s needs and requirements and matching them with the best healthcare support.

Care managers manage the client’s appointments and make sure that they are getting the best healthcare solutions. They will be there until you get fully cured. They will manage all your needs and make sure you are satisfied.

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