IT Outsourcing

Leave the technology challenges to us. PitchnHire works with clients to bring about unique outsourcing and solutions to effectively handle one or more of their technology needs.

Over 90% outsourcing client renewal rate

Our experience, commitment to delivery excellence and trustworthy infrastructure translate into a more than 90 percent outsourcing client renewal rate. Standard results and value from outsourcing engagements include:

  • Less labour and infrastructure costs.
  • Improved end-user satisfaction.
  • Better Efficiency.
  • Innovation that drives IT and business alignment.

Value proposition & expertise

We produce high-quality results, within allocated timeframes, while communicating effectively with all parties involved, so as not to disrupt business productivity or operations.

Our project management controls combined with our commitment towards success result in:

  • Managing systems used by over 90 million end users.
  • Our Service Desk operation supports over 1.8 million users, across 89 countries, handling over 4.5 million incidents in a year.
  • More than 1,200 employees dedicated to managed services engagements.
  • Customer Satisfaction and Agent Quality scores average over 90 percent.

Outsourcing Options

End-user Services

PitchnHire’s End-User Services make sure that your employees and clients have the IT support they need - when they need it. We have experienced people and technology which result in quick resolutions and high customer satisfaction. Our services include Service Desks, Call Centers, Desktop and Mobile Support.

Operations & Infrastructure

A few of the leading companies in the U.S.A outsource the maintenance and support of data centers, networks and systems to AppSierra Technologies. As the backbone of IT, it is critical that these systems run smoothly and methodically. Our services include Data Center, Command Center, IT Infrastructure Management and IT Operations.

Process Management

Through PitchnHire Technologies' Process Management service, we take responsibility of a client’s technology intensive business procedures and offer complete management for technology applications. More than that, we define, manage and continuously improve the business standards and processes within a company’s IT department. Our services include Business Process Outsourcing, Application Management and Maintenance, and Project and Program Management.