5 Essential Social Skills That Will Help You Survive At The Workplace
How many of you have heard people say that with the arrival of social media, social skills have declined? But the truth is that without social skills you just can’t survive in the professional world. We usually develop social skills by mingling with people, don’t we? Social skills signify the “skills” used for interaction with new or unknown people in general.
These basic skills are highly essential for corporate sector jobs. A manager or CEO must be great at social skills, as he needs to keep encouraging his employees from time to time. An employee dealing with clients needs to understand their queries properly and must be able to fulfil their demands to the fullest.
In our professional lives, more than 70% of the times we work in a team and for working in a team, we should be able to coordinate well with the other team members, team leaders, managers and operating officers.
Here we’ll mention 5 of the most significant social skills, that you won’t be able to do without in your day to day life.
Empathy is a crucial social skill. Being empathetic means placing yourself in other's shoes and feeling exactly how they feel. While interacting with other people, you must be sensitive enough to understand how the other person is feeling. In the corporate world, we need to deal with clients on a day to day basis. Queries and problems encountered by a client should be your first concern. Being able to solve a client’s problem with care and genuine concern, so that the client feels comfortable in your presence and is able to trust you and share his problems with you, proves how empathetic you are.
"Cooperation has thousand times more strength than competition." Healthy Cooperation amongst fellow team members will help you and your entire team achieve a lot more than you expected. With cooperation, comes coordination amongst the employees, thus resulting in progress for the entire organisation. A single employee can never achieve the organisation’s end goal on his/her own.
3. Spoken Skills
At times you must have come across people who look prim and proper on the outside and can make crowds turn their eyes towards him/her whenever he/she enters the room, but the moment they open their mouths, you get a horrible impression of them. While working in an organization, you need to communicate with plenty of people from different backgrounds either face to face or through a telephonic conversation on regular basis. So your spoken skills must be excellent.
4. Listening Skills
Most of the successful people that we have seen are the ones who do more listening than talking. Listening skills are way more important than spoken skills, as you might lose out on vital and useful information if you don’t listen carefully to your colleagues and bosses. Possessing great listening skills helps fulfil everybody’s expectation in a much better way and also avoids mistakes. So, always remember to listen before you speak!
5. Non-Verbal Communication
Non-verbal communication is as important as verbal communication. Are you capable of expressing yourself through eye contact, body language and facial expressions? These things help people in front of you know how you’re feeling. Negative expressions and negative body language end up making your co-workers feel uncomfortable or uneasy. Similarly, a lanky and dishevelled appearance is a big turn-off in a corporate setting.
Excellent social skills can make you win the game in any and every situation. “Communication”- the human connection, is the key to personal and career success. Meticulously following the above mentioned social skills, would surely lead you on to the path of success. Want to hire smart and talented candidates? PitchNHire, one of the best recruitment firm, situated in Noida India, will always help solve all your hiring problems.